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Article

The CIO’s moment: Leadership through the first wave of the coronavirus crisis

– It’s already clear that CIOs during the coronavirus outbreak are playing a central role in navigating the crisis, even as companies grapple with the implications.
Article

The Netflix of gaming? Why subscription video-game services face an uphill battle

– Many tech giants are betting that the subscription model will become dominant in video games. Yet the things that make gaming... such an entertainment dynamo are problematic for these types of services.
Discussion Paper - McKinsey Global Institute

Connected world: An evolution in connectivity beyond the 5G revolution

– Connectivity is undergoing evolutionary change in most parts of the world—and, in select areas, a genuine leap into the frontier.
Article

Shattering the glass screen

– Research suggests women remain locked out of top roles in media and entertainment. A more diverse cast is required.
Collection

Enterprise software: An industry in transformation

Software leaders contend with a growing array of challenges, and new commercial models, artificial intelligence, and digital technologies... are raising the competitive bar. This suite of articles offers our latest thinking to navigate changes and to capitalize on the opportunities they present.

Executive Voices

Interview - McKinsey Quarterly

Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

– The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics... and instinct to push himself to spot hidden opportunities.
Interview - McKinsey Quarterly

All in: From recovery to agility at Spark New Zealand

– Three members of the telco’s top team describe the challenges and rewards of implementing agile rapidly—and the power... of a “no plan B” approach to change.
Interview - McKinsey Quarterly

Ten years at the top of a telco: An interview with Vittorio Colao

– The former CEO of Vodafone, who stepped down from the top job last September, reflects on the industry’s challenges and... what he learned as a successful global dealmaker.
Podcast

Start up & scale up: A conversation with Box CEO Aaron Levie

– The cloud-service cofounder and CEO talks about innovation, disruption, and harnessing the next big thing.
Podcast - McKinsey Quarterly

Microsoft’s next act

– CEO Satya Nadella talks about innovation, disruption, and organizational change.
Interview - McKinsey Quarterly

A machine-learning approach to venture capital

– In this interview, Hone Capital managing partner Veronica Wu describes how her team uses a data-analytics model to make better... investment decisions in early-stage start-ups.

Tech Trends

Article

The case for committing to greener telecom networks

– Operators’ energy costs keep rising, but efficiency measures and organizational change can lower them by 15 to 20 percent in a... year, benefiting company profits and the environment.
Article

AI in storytelling: Machines as cocreators

– Computers don’t cry during sad stories, but they can tell when we will.
Article

Ten trends redefining enterprise IT infrastructure

– The IT infrastructure landscape is evolving rapidly. What will it look like in 2020?

New Capabilities

Interview - McKinsey Quarterly

Building the workforce of tomorrow, today

– Software giant SAP is helping its workforce keep pace with technological change and new strategic thrusts.
Article

Introducing customer success 2.0: The new growth engine

– Can software vendors and other companies identify more opportunities to grow and deliver value by taking a fresh look at customer... success?
Article

Product managers for the digital world

– The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and... design focus, and the evolution of software-development methodologies.

New Markets

Article

New demand, new markets: What edge computing means for hardware companies

– With over 100 edge use cases identified, the fast-growing need to power connected devices demands a custom response from vendors.
Article

Public cloud in China: Big challenges, big upside

– A recent McKinsey survey provides new insight into the promising public-cloud market in China.
Article

Thinking inside the subscription box: New research on e-commerce consumers

– We surveyed thousands of US shoppers to understand subscription e-commerce trends. The findings have implications for start-ups,... as well as retailers and consumer brand manufacturers entering the market.
Report

How will same-day and on-demand delivery evolve in urban markets?

– Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete... by playing to their strengths.

MORE INSIGHTS

Article

To lead in the postcrisis tomorrow, put leadership and capabilities in place today

– Amid the crisis, companies have learned to work faster and manage better. Strategies that continually refresh those lessons through... people will define winners in the post-COVID-19 era.
Article

COVID-19 crisis shifts cybersecurity priorities and budgets

– Cybersecurity technology and service providers are shifting priorities to support current needs: business continuity, remote work,... and planning for transition to the next normal.
Article - McKinsey Quarterly

Three actions CEOs can take to get value from cloud computing

– Leaders need to accelerate their journey to the cloud in order to digitize quickly and effectively in the wake of COVID-19.
Article

A post–COVID-19 commercial-recovery strategy for B2B companies

– A recent survey provides insights about the strategies that can help B2B companies recover quickly from the COVID-19 crisis.
Collection

The Next Normal – The future of business: Reimagining 2020 and beyond

– In this special edition of The Next Normal, McKinsey senior partners envision how the COVID-19 crisis will transform... entire industries in the coming 12 to 18 months.
Article

Can HVAC systems help prevent transmission of COVID-19?

– Modifications to heating, ventilation, and air-conditioning systems might help reduce the spread of the novel coronavirus by purifying... air, improving ventilation, and managing airflows.
Article

The next software disruption: How vendors must adapt to a new era

– Over the turbulent past decade, many legacy software players proved to be remarkably resilient. Now they must adopt a new strategic... playbook to weather the different challenges ahead.
Article

How the semiconductor industry can emerge stronger after the COVID-19 crisis

– Semiconductor companies that begin revising their long-term strategies now may emerge stronger in the next normal.
Article

How technology is safeguarding health and livelihoods in Asia

– Six technology-enabled interventions by Asian governments and businesses shaped the region’s early response to COVID-19.
Article - McKinsey Quarterly

How the Bio Revolution could transform the competitive landscape

– The disruption ahead extends well beyond healthcare. Are you prepared?
Article

A practical way for CIOs to manage IT costs through the COVID-19 crisis

– A skillful CIO can not only cut current IT costs but also help position the company for recovery and future growth.
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